Top 10 Tips for Discovering a Good Cleaning Company
If you’re like most homeowners, you don’t have the time to take care of all the cleaning your home needs. And while sometimes you should do some of the cleaning yourself (e.g., dusting, vacuuming), there are plenty of other tasks that are better left to professionals—whether they be home repair specialists or cleaning services.
Having a well-arranged, clean and comfortable workspace can become a tool for attracting and keeping customers. Your customers’ attitude towards your business is hugely influenced by two things, “how clean your environment is” and “the quality of services you provide.” The nature of your business domain is what customers use as metrics to judge the level of your professionalism.
As a business owner, you need to hire a professional cleaning company that can improve the look and feels of your business area. There are a couple of offline and online-based cleaning service providers out there, but some of them might be inexperienced. Here are some tips and tricks you can use to identify a professional commercial cleaning company that is right for you.
Fortunately, finding the right company to handle your cleaning can be easy if you follow these top 10 tips.
1. Inquire from other business owners
Take a quick tour around the neighbourhood of your business, check out the cleanliness state of companies around that area, and enquire from their receptionist or management about who handles their office cleaning.
These businesses are probably going to recommend cleaning services they are confident in, and getting many references is acceptable. This will not only build affiliation or relationships with local businesses around your neighbourhood, but it will also help you discover the right cleaning company to hire.
Ask them how often they clean, what kind of cleaning services they provide, and whether their office cleaning contract is month-to-month or end of tenancy based. This information can help you find out how long your cleaning company has been around and its track record, as well as identify specialised services offered. Once you’ve compiled your list of recommendations, it’s time to interview potential cleaners.
Contacting businesses to schedule interviews is the following step. It’s important that during an interview you inquire about equipment used during a move in or move out cleaning session, such as floor mops vs electric mopping machines, cloth towels vs steamers, types of detergents used on hard floors, etc.
2. Search the web
The internet is basically one place you can find hundreds, if not thousands, of cleaning companies, but the challenge with searching the web is that many companies pose as genuine when they are simply inexperienced or fraudulent.
To make the most of your search on the internet, please be sure to check out the review and testimonial section of those websites to know what their customers are saying about their cleaning services. Some reviews and testimonials might be staged, so don’t get carried away. You can navigate to the accreditation page to verify their licensing and certifications.
Another way to search for good cleaning companies is to use an online service that filters relevant services according to your needs. One of these services is called Bark, which uses a review system based on customers’ ratings and comments. By location, price, and trust rating, you can focus your search results. It’s easy to sign up and you won’t have to worry about creating an account, because it requires only basic contact information so you may begin right away! With Bark, you can even communicate with a few of their cleaning service providers to get references, make informed decisions easier, as well as schedule upfront meetings.
3. Check their experience level
Figure out their years of experience, their achievements, and their professional affiliations. Most companies get better with time, so companies that have existed for half a decade or more might deliver professional services, and this is based on the number of experience and skills they must have gained from serving different clients and executing different unique tasks.
The number of years the company has lasted gives you an idea of their experience level and whether they are equipped enough for the sort of job, you are looking to assign to them. If you want to know about how good cleaning companies are in your area, take some time and do some research online.
You can ask people who have used these cleaning services before about their experiences as well. This way, you can easily figure out which cleaning service provider would be best suited for your needs.
If there’s no one who can give you valuable feedback, ask around in forums related to your business niche where people discuss many topics related to it. Asking inquiries there won’t do any damage, because everyone else does it too! And if nothing works out, then at least you tried!
4. Compare prices
It is possible to identify a professional company from their pricing. Having examined some of these companies, reach out to them and demand a quote. You might be required to fill out a form and enter your details and your cleaning requirements. When you receive feedback from them, compare and contrast their cleaning service prices.
And keep in mind that the cheapest option might not be the right fit. So consider the “not too expensive, but reasonable” prices. Some companies might have the skills and the technical ability to deliver great cleaning services, but do not possess any experience, no insurance, and no certification. In such a case, your intuition and discretion should guide you.
If you want quality cleaning services, then make sure that they are certified by a trustworthy organisation. This way, they will have cleanliness standards to follow, as well as valid licences. Also, look into their reputation online and ask around about good cleaners in your area before deciding.
5. Look at reviews online
For business owners and anyone looking to hire someone to clean their home, finding a cleaning company can be overwhelming. The initial step is checking out reviews online. See what customers are saying about certain companies’ past services.
Google can help you find reviews on any type of company (from professional cleaners to electricians). You can even check with your local Better Business Bureau to see if there are any complaints against specific cleaning companies in your area.
With so many options available, it’s important to do some research before hiring someone new. By reading reviews from previous clients and checking into each cleaning company’s reputation, you’ll feel more confident that your cleaner will do an excellent job—and won’t damage your furniture or floors in the process!
Besides reviews, look at customer satisfaction information when hiring a cleaning service. Some cleaning companies offer satisfaction guaranteed programs that make it easy for clients to get their money back if they’re not happy with their cleanings.
And don’t assume that high prices guarantee quality work—many cleaning companies provide low-cost deals where you pay less per hour, but have extra hours added on at no charge! These deals give both parties flexibility and control over how much time your cleaner spends doing housework each month.
6. The ability to be flexible
Every business that is looking to expand its client base must have the ability to be flexible. A good cleaning company must be ready to adjust its program to fit into the schedule of its potential client. Don’t be in a haste to hire a team that is rigid with time and is unwilling to adjust their schedule. For instance, opting for late-night cleaning, when all the staff must have vacated the building.
This will ensure safety while you are cleaning up. You may also consider hiring them during weekends or holidays, so as not to interfere with your work schedules. By hiring a flexible cleaning service, you will save both time and money.
7. Check the services they offer
Before moving into your apartment, you’ll want to schedule cleaning services with your new building. If possible, check out what other buildings they’ve cleaned before—it’s better to have seen them in action than not. Though, ask about their insurance coverage and whether they have liability insurance.
It’s better to have cleanings performed by professionals who’ve been vetted, and do more than just move-in-move-out cleans; get a company that does deep cleans and is insured accordingly.
8. See if they have insurance
Another important thing to consider before handing your property over to a company is licensing and insurance coverage. Licensing also helps you verify whether the cleaning company is legit. So inquire about their licensing through the state, and demand that they show you proof of insurance.
The business of cleaning properties involves dealing with delicate home elements like arts, decor, and facilities. Per adventure there is damage, the liability insurance should cover the cost, so insurance coverage is vital. Ask if there are any additional fees involved in hiring them. Also ask how much it will cost per hour or by project.
9. Cleaning products and capabilities
They approached residential and commercial cleaning using different cleaning products. Most top-tier companies are environmentally conscious and will probably demand the use of organic products for the clean-up of their facilities. For companies in that category, it’s important to verify the type of cleaning products the contractors use, to ensure they suit your preference.
You’d need a cleaning firm that can disinfect your area and stop the transmission of illness in situations like a pandemic if you’re trying to safeguard your clients and personnel. So, it’s necessary to find out what product the company you are looking to hire uses to carry out their cleaning job.
Most companies will offer their services to clean your home or office space, but that doesn’t mean they do all cleaning jobs. For example, most residential cleaning companies specialise in moving out cleans, and won’t have those same capabilities if you are looking to get your house cleaned on a monthly basis. Before choosing which company to use, ensure that they have all of your requirements covered under one roof, so you don’t need to keep searching for multiple providers.
10. Customer service
Ensure you hire a company that prioritises customer satisfaction. A good cleaning service provider should return and resolve any problem that might be linked to the job they handled.
They should equally be willing to give a refund or a
We provided the above tips to help you navigate your search for a professional cleaning company that can fulfil your cleaning needs.
However, to save you the hassles of searching the web and trying to figure out which cleaning company might be right for you, contact our professional cleaners to receive a first-class customer experience.
For more information about professional cleaning services and tips on how to find a good cleaning company, contact Hetty Keeps Clean today. A member of our customer service team will be happy to help you make an informed decision.